Messages Plus is an answering service company that caters to clients nationally. We have been in business since 1922. Starting as an answering service for doctors, the Company expanded into a major call center with a large team of employees, including IT and telco personnel and full support by our suppliers and internet experts.
Our call center environment is shared between certified operators expected to handle all calls, operators in training who are only gradually introduced to handling clients in our call processing, dedicated call service available as needed for clients using our split-group system (clients are grouped and split to meet specific needs) and operators in training to process calls.
Having a live answering service agent handling your phone calls means better customer service and more sales. Messages Plus is dedicated to helping you build relationships with your customers through live interactions 24 hours a day. Each telephone call we handle builds trust, creates meaningful connections, and helps grow your small business.