Virtual Receptionist Service

A skilled receptionist is a vital component of maintaining positive relationships with clients. Your receptionist provides excellent service so that you are always at the forefront of your clients’ minds.


Why You Need a Virtual Receptionist

A skilled receptionist is a vital component of maintaining positive relationships with clients. Your receptionist provides excellent service so that you are always at the forefront of your clients’ minds.

However, in-house receptionists can be expensive for businesses on a tight budget. If you hire a full-time receptionist, you may have to pay them benefits on top of their salary. That is not to mention the hiring and training costs involved in finding a qualified receptionist.

Plus, in-house receptionists cannot work around the clock. What happens if a client calls after hours? Your clients expect to speak to a friendly live operator. If they reach an answering machine or voicemail, they will be disappointed — and they may even be inclined to go to your competitor.

That is where Messages Plus’ virtual receptionist service comes in. Our virtual receptionist service offers you a team of trained professionals that will handle your every communication and provide the highest level of customer service so that you can run your business with peace of mind.


Custom Virtual Receptionist Services For Your Unique Business Needs

Every business is different. Cookie-cutter receptionist services will not do for yours. With Messages Plus, you get custom virtual receptionist services based on your business, industry, and the types of communications you need us to handle. We can take several tedious administrative tasks off of your hands, such as:

  • Answering and screening calls
  • Taking messages
  • Emails
  • Fax
  • Scheduling

 And more.


Cut Costs and Improve Customer Satisfaction

Keeping costs low while delivering a fantastic customer experience to your clients can be a challenge. Messages Plus offers you a cost-effective way to ensure your customers are beyond pleased every time they interact with your business.

Instead of paying a receptionist full-time, you can choose from one of our many plans to receive the most value for your dollar.

Plus, you don’t have to worry about making a hiring mistake or inadequately training a receptionist. Each of Messages Plus’ operators undergoes rigorous training and constant monitoring because you deserve only the best service.

Safe, Secure, and Compliant

Security and compliance are of the utmost importance in today’s business environment. Messages Plus takes the security of you and your clients’ data seriously by employing advanced data security policies.

You can view, manage, and export your messages via both mobile app and the web using our secure, HIPAA-compliant messaging system. Additionally, we can forward your messages to you in several secure ways depending on your preference. You can ask for messages to be forwarded via email, fax, secure text message, or some combination of these three methods.

If you set up a voicemail box, we will also securely send you a .wav file so you can listen to messages at your convenience.

24/7/365 Virtual Receptionists For a Fraction of the Cost of a Full-Time Receptionist

To please your clients and beat your competition, you need to be available at all times. Messages Plus provides you with professional virtual receptionists 24/7, 365 days per year. You’ll never miss a single client communication again.

Language barriers are of no concern, either. Messages Plus has bilingual staff member available, plus several additional languages upon request.

With our skilled operators handling all of your communications around the clock, you can rest assured that your clients are well taken care of — even when the office is closed.

Run Your Business More Effectively Today

When Messages Plus is your virtual receptionist, you can rest assured that you will be optimizing your costs while providing your clients with the best service in your industry. There is no contract or obligation when working with us — unlike using an in-person receptionist, you do not have to worry about making a costly hiring mistake.

Interested in learning how MessagesPlus’ 24/7 virtual receptionist service can help your business? Contact us today or call us at 1-800-697-6059 to schedule your two-week free trial.

We Can Handle Your Phones

Once you forward your calls to our virtual receptionist service, your practice will never again miss a call. You will be able to schedule more appointments and provide excellent service after hours while giving your staff more time to assist patients that are in the office. With Messages Plus, you can rest assured that your patients are being well-taken care of by our trained professionals.

Are you interested in learning more about how Messages Plus can assist your business?

We can’t wait to hear from you! Help us get to know your practice, inside and out. Once we have developed the ideal call center script, we’ll toss the baton to programming to complete your account set up and get you set up on our medical answering service platform.