Call Center Pricing & Plans

FREE Two Week Trial!

At Messages Plus our competitive call center pricing plans provide a budget-friendly solution to your answering service needs. We offer a variety of pricing plans and each plan is fully customizable to provide the flexibility to adjust as your business grows. Whether your business is just starting out or fully established, we have a plan that meets your needs. Try our services for two weeks free!

Capability Statement

We strive to maintain quality call center services, regardless of the hours of operation. Around-the-clock support is available at all times, including but not limited to supervisors and IT personnel. Our communications management team is here to assure that you receive the service you expect and deserve, and we are fully committed and dedicated to meeting those expectations.

We are 85% bi-lingual in English and Spanish. Additionally, we have translating services for all languages as needed. We do not miss a call.

Our Call Centers

We emphasize the necessity for accuracy and courtesy. With our complex call center equipment and services, we develop call-handling for specific clients as needed for their company’s specific needs. Because of our hands-on training and the professional staff we require, we are and will be able to customize a specific plan for you. The details will be completed in a series of conferences with you. There are numerous service options regarding how a call is answered, including voice mail, live interaction, call forwarding and connectivity services, among other factors.

 

Frequently Asked Questions

Can I keep my phone number?

Absolutely! Simply forward your existing phone number to us whenever you would like us to answer your call.

What are your hours?

We answer 24 hours a day, 7 days a week, 365 days a year. We are always here when you need us!

What will the receptionist say when she answers the phone?

Our staff will answer your calls with a customizable greeting designed to fit the needs of your business! Greetings typically include “Good Morning/Good Afternoon” or “Thank you for calling,” the name of your company, and are completely customizable to fit your business.

How do I receive my messages?

You may choose to have your messages emailed, faxed or texted to you, or a combination of the three. If you’ve opted to use a voicemail box, voicemail messages will be emailed to you in an attached .wav file.

What happens if I go over the minutes on my plan?

If your call volume exceeds the minutes on your plan, additional minutes are simply prorated. You’re welcome to change your plan at any time!

I have more than one business; can they share an account?

Yes! Your companies can share an account and either be billed as 1 or receive separate bills.

Where do you provide service?

We provide call center services nationwide across the United States.

Is there a long-term contract?

There is no long-term contract for our services. During the first 30 days, you may cancel at any time without notice. Thereafter, we require a 30 day notice of cancellation.

How can I get started? 

Simply complete the online service agreement to get your first 2 weeks FREE!               

A Messages Plus representative will call to welcome you, chat with you briefly, and get you up and running.

Reach Us

Get in touch and we’ll get back to you shortly. We look forward to hearing from you!

1-800-697-6059

7 Elk Street
Lower Level
New York, NY 10007

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