FAQ

Frequently asked questions about our answering services...

Can I keep my phone number?

Absolutely! Simply forward your existing phone number to us whenever you would like us to answer your call.

What are your hours?

We answer 24 hours a day, 7 days a week, 365 days a year. We are always here when you need us!

What will the receptionist say when she answers the phone?

Our staff will answer your calls with a customizable greeting designed to fit the needs of your business! Greetings typically include “Good Morning/Good Afternoon” or “Thank you for calling,” the name of your company, and are completely customizable to fit your business.

How do I receive my messages?

You may choose to have your messages emailed, faxed or texted to you, or a combination of the three. If you’ve opted to use a voicemail box, voicemail messages will be emailed to you in an attached .wav file.

What happens if I go over the minutes on my plan?

Additional minutes are simply prorated. You’re welcome to change your plan at any time!

I have more than one business; can they share an account?

Yes! Your companies can share an account and either be billed as 1 or receive separate bills.

Where do you provide service?

We provide service Nationwide across the United States

Is there a long-term contract?

There is no long-term contract for our services. During the first 30 days, you may cancel at any time without notice. Thereafter, we require a 30 day notice of cancellation.

How can I get started?

Simply complete the online service agreement to get your first 2 weeks FREE! A Messages Plus representative will call to welcome you, chat with you briefly, and get you up and running.

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